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In this group, we will talk about Infopathy Android and iOS app.
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Anton SF
almost 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the... See more
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KB
Jun 07, 2025
No, a Samsung pad and a Samsung galaxy
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Jun 10, 2025
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Katrin Bonewitz , sorry we can't added androind users at the moment. Hopefully in about 2 months we have app available in the stores. ย 
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KB
Aug 28, 2025
Anton SF Good day, I would be happy to have access, the two months are up, right?
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MV
Aug 28, 2025
Katrin Bonewitz  same if its possible!
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Aug 29, 2025
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Michele Vale , please see app for android here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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MV
Aug 29, 2025
Anton SFย thanks. It's not recognising my email address (forgot password!) And I don't want to set up a new account. Thanksย 
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Sep 01, 2025
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Michele Vale , please try clicking "forgot my passwrord" and then creating new password (no need to create new account). If still not working, please let me know, we will reset password from our side.ย 
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Aug 29, 2025
Author
Katrin Bonewitz , yes, please try installing it here:ย https://play.google.com/store/apps/details?id=com.ashnutech.infopathy.app
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

[email protected] 

Danke !
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Alexander Zubatov
almost 2 years ago
Hi, after the recent app update, I'm having even more issues than previously. I'm still unable to make Daniel's songs available offline (it always hangs and then crashes when I try to do that), but the other issue now is that there used to be a "History" button on the... See more
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ES
Jan 25, 2024
Thank you Anton. This is what I have been attempting to do. However the three dots to the right from "available offline" just keep blinking. I tried this with several ICs, the last one is human growth hormone production, audible. Is there an IC that you would like me to... See more
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Jan 26, 2024
Elena Spar, ah, yes, there was issue with one app leasese. Please see instructions here on how to reinstall the app: https://www.infopathy.com/en/communities?cls=c&comm_id=11609&id=5&post_id=11606ย 
after that is done downloading should work.ย 
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ES
Jan 26, 2024
Anton SF just went through the steps, still offline doesn't work.ย 
Also, every time I minimize the screen there app looses my IC and resets itself to all ICs screen.ย 
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Jan 27, 2024
Elena Spar, for android phone it is important to clean cache and data, just reinstalling app is not helping for some reason. When you long-click the Infopathy app icon you should see "settings" options. or there is the video on how to clear cache (also you will see there... See more
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ES
Jan 28, 2024
Anton SF thank you. I went through the steps and offline is working, but still not for human growth hormone production ic. The dots just keep spinning and then the app shuts down. Looks like a bug to me :)
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ES
Jan 28, 2024
Encountered identical problem with multiple sclerosis song
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ES
Jan 28, 2024
Ok multiple sclerosis switch to offline just worked.
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ES
Jan 28, 2024
But the offline switch for trauma eraser song causes the app to shut down - tried many times 
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Jan 29, 2024
Elena Spar, I am glad you were able to reinstall and it works.ย  human growth hormone production IC and some other audible are large files, we are currently working on a solution to make it possible to download without the app crashing.ย 
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ES
Jan 29, 2024
Anton SFย got it, thank you !
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Jan 13, 2024
Hi Alexander, currently there issue for downloading all ICs. We are working on that. Regarding More button, you should see a small menu at the bottom to come up with Available offline and History menus. We need to fix the background color for that menu because it is not very... See more
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Angelika Pfeifer
almost 2 years ago
Available offline still doesn't work, right?
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N|
Jan 18, 2024
Hi Angelika! If you're using an Android phone, kindly follow these steps:ย 
  1. go to Infopathy's Settings by long-pressing the app's icon > then click "App info"
  2. clear the cache
  3. clear data
then try using the app. If this still doesn't work, repeat steps 1-3, then uninstall and re-install the app... See more
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Alexander Zubatov
almost 2 years ago
An update to the app downloaded today, but when I try to open it (on my Pixel 6a), each time it just hangs on the "Finalizing Updates" screen, with the two gears turning in the center of the screen, and never gets past that screen.
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CH
Jan 12, 2024
Hello dear team, could I have the current invitation code please? Best regards
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Jan 13, 2024
C. Huda, for iOS please try to follow the link again:ย  https://testflight.apple.com/join/y9KKvTDz or use this code y9KKvTDz
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N|
Jan 12, 2024
Hello again! This issue should now be fixed in version 0.3.1. If you are still encountering this error, kindly uninstall the app and install this new version:ย 
https://play.google.com/apps/test/com.ashnutech.infopathy.app/35

Thank you very much for updating us!ย 
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Jan 12, 2024
Thank you for letting us know!ย Nes | QA Analystย 
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