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App Testing

In this group, we will talk about Infopathy Android and iOS app.

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Anton SF
about 2 years ago
Hello Everyone! Thank you for participating in the testing of our app. Here are the instructions for installation and usage:

Installation Instructions for iOS Users:
  1. Follow this link: https://testflight.apple.com/join/y9KKvTDz
  2. Install the TestFlight app, which enables you to install the beta version of the Infopathy app. If you asked for the code, please use this one: y9KKvTDz
    If you are not able to enter that code, please follow this link https://testflight.apple.com/join/y9KKvTDz
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G
Dec 13, 2025
Received the message that new testers are not being accepted 
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Dec 14, 2025
Author
Gail, sorry for the inconvenience, we are working on a fix. 
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G
Dec 16, 2025
Anton SF Itโ€™s working! Thanks so much! Great work everyone!
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Dec 17, 2025
Author
Gail, thank you for letting us know it is working for you now :) 
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N|
Dec 14, 2025
Gail Hi! It should be fixed now. Please inform us again if you encounter any problems. Thank you!
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Jul 31, 2024
Hi Anton,
I got your app testing. When I tried to download it on Google Play or use the public version, 
it just showed the black screen, nothing happened. My phone is Samsung Galaxy Note 20Ultra.
Please advise.
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JP
Jan 16, 2025

App not available for this account
Your account hasn't yet been invited to participate in this app's internal testing program.

[email protected] 

Danke !
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AZ
Alexander Zubatov
almost 2 years ago
I've been having issues with the app today. When I try to start any infoceutical, the "transfer" button either doesn't respond at all or else it loads and then nothing happens, as though it's never been pressed. And now, more recently, every time I start up the app, it simply crashes. Restarted my phone (Pixel 5a) to make sure it had nothing to do with that, and no, it's definitely... See more
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N|
Dec 26, 2023
Hello Alexander Zubatov! May I know the current available memory of your device? Thank you for the feedback and happy holidays!
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AZ
Dec 26, 2023
Author
Nes | QA Analystย 49GB of 118GB used
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N|
Dec 27, 2023
Alexander Zubatovย Thank you for the reply!ย 
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AZ
Dec 29, 2023
Author
Nes | QA Analyst Could not get any infoceuticals to transfer through the app today. It hangs there as if loading and then crashes and closes out automatically each time.
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ML
Dec 26, 2023
Me too - same
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Dec 26, 2023
Hello, it does that to me too but not every hour I think that some hours it doesn't work, others do. Here iPhone 14 lots of available memory.
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JM
John M Kane
almost 2 years ago
Since I have a premium membership, why do I have to login everytime using the app? I got the app installed and works when Online but where are the instructions to use it? and how to use it Offline? When I start an IC when Online using the app, only after starting do I see where is has a slider to use Offline. Running it online does the IC get... See more
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3 Comments
Dec 21, 2023
Hi John, the app asks you to enter your email and password every time you open it? Just to confirm, you don't click "log out" it does it automatically?ย 
Regarding offline mode - you can select particular ICs and Complexes to use offline by switching the slider. When your phone is in airplane mode or just doesn't have internet you are still able to open the app, navigate to those... See more
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JM
Dec 23, 2023
Author
Anton SF After launching the app, I klick on the first one to test, which is "11-Keto-DHT", the "Start Transfer" button is greyed out. A note says "This IC is only available under Premium Membership." I AM a member. So, Yes clicking on the upper right corner of a Person's profile, it lists "Login" so I DO have to login each time. So, after loging in, the "Start Transfer" button... See more
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Dec 24, 2023
John M Kane, no worries, thank you for clarification, I am glad it stays logged in for you. It was an issue before actually. :)
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Virginie
about 2 years ago
Good evening still no return to test the application having both devices and using it every day that would suit me greatly.
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Dec 19, 2023
Hi Virginie, do you mean you were not able to install the test app yet? Please see this post with instructions:  https://www.infopathy.com/en/communities?cls=c&id=5&post_id=10272
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